Welcome to Imtiaz Auto Parts, your trusted destination for premium auto parts and accessories in the UAE. We are committed to providing you with high-quality products and exceptional service. If you’re not completely satisfied with your purchase, we’re here to help.

Our Promise to You: At Imtiaz Auto Parts, we stand behind the quality of our products. If you’re not satisfied with your purchase for any reason, we offer hassle-free returns and exchanges to ensure your complete satisfaction.

Easy Returns and Exchanges:

• If you’re not satisfied with your purchase, you may return the item(s) within [number] days of delivery for a full refund or exchange.
• To initiate a return or exchange, please contact our customer support team to obtain a Return Merchandise Authorization (RMA) number.
• Returned items must be in their original condition, unused, and in the original packaging, with all tags and labels attached.
• Please include the original proof of purchase with your return shipment.

How to Return or Exchange:

1. Contact our customer support team to request a Return Merchandise Authorization (RMA) number.
2. Pack the item(s) securely in the original packaging, along with the original proof of purchase and the RMA number.
3. Ship the return package to the address provided by our customer support team.
4. Once we receive your return, we will inspect the item(s) and process your refund or exchange accordingly.

Refunds:

• Refunds will be issued to the original payment method used for the purchase within [number] business days of receiving the returned item(s).
• Shipping and handling fees are non-refundable, unless the return is due to an error on our part.

Exchanges:

• If you’d like to exchange an item for a different size, color, or model, please indicate your preference when contacting our customer support team.
• Exchanges are subject to availability. If the requested item is not available, we will issue a refund or provide a suitable alternative.

Exceptions:

• Some items may not be eligible for return or exchange due to hygiene reasons or manufacturer restrictions. Please check the product description for any specific return guidelines.

Contact Us: If you have any questions or need assistance with your return or exchange, please contact our customer support team at [email address] or [phone number]. We’re here to help!

Thank you for choosing Imtiaz Auto Parts. Your satisfaction is our top priority, and we’re committed to making your shopping experience with us enjoyable and stress-free.